🌍 Join a Global Software Business as a Remote Technical Support Engineer! 🌍
Are you a talented Sotware Support Engineer fluent Spanish & Portugese?
We are partnering with a prestigious California-based global software business to find exceptional individuals like you to support their financial service clients in LATAM.
The best part? This role offers full remote work, allowing you the flexibility to work from anywhere in the world while providing top-notch technical support.
Key Requirements:
- Ability to efficiently handle a high volume of requests.
- Excellent listening skills to understand users’ demands and difficulties.
- Proficiency in reproducing and articulating bug descriptions.
- Experience working with bug trackers.
- Self-discipline and exceptional time-management skills.
- Familiarity with mobile application frameworks and programming languages such as Kotlin, Java, Scala, Groovy, Objective-C, Swift, Dart, and JavaScript.
Preferred Qualifications:
- Familiarity with mobile application frameworks and tools like Android, Android Studio, Maven, Gradle, JavaScript, XCode, iOS, Xamarin, ReactNative, and Flutter.
Responsibilities:
- Conduct thorough investigations to localize bugs for the development team.
- Provide technical support through email, community forums, and social media channels.
- Effectively manage and process requests using bug trackers.
- Reproduce and create comprehensive bug reports.
- Collaborate on product development by addressing common problems and customer needs.
Join this global team and embrace the opportunity to work remotely, offering the perfect balance between work and personal life.
Apply today by sharing your latest CV or linkedin profile to this link.